Vocalics
I. Development
By 5 years old children are interpreting emotion by voice, ability increase up to age 12
Men have deeper voices than women, and the differences in the U. S. cannot be explained by their physiology (e.g., the way their throats and mouths make sounds)
Socialization: power and pitch.
II.
Interpretation of Voice
Less controllable than face, more leaking
Voice
qualities, vocalizations, accents
Interpretations from voice
Attitudes less accurate than those from face
Emotion - similar levels (tone is a key - content free speech)
anger
and fear -
higher pitch and faster rate.
Deception - better from voice
more speaking errors, slower rate, discourse analysis
interpretations from both face and voice are
even more accurate.
Less expressive
voice -
more power (keep people guessing?)
30% correctly
identified own voice on tape - external vs internal voice
Silence
– ambiguity.
Negative: fear, disgust, anger, hiding
Positive: bonding, comfort, thinking/evaluating
III.
Voice qualities
Extremes in
tone and pitch disliked -
DJs are midrange without extremes.
Breathy voices - males seen as young, artistic, not credible. Females seen as sexy, not credible.
McDonald
Douglas -
voice warning pilots (males) to put down landing gear without alarming them -
breathy female voice (HAL in 2001)
Flatness -
lack of variation, seen as masculine, cold, unfeeling.
High
pitch and nasality are viewed negatively. Low
pitched voices are seen as more credible and more seductive (esp. for females)
Speaking
Rate -
increase rate is perceived as extroverted, animated, credible (up to a point)
and increases comprehension and retention (note taking?)
We can hear and comprehend up to 3 times faster than we can speak
normal rage - 125-190 words per minute retention good up to 275
pauses between words regulates rate ums and ahs maintain turn (vocalization)
People talk faster when anxious
Accents -
How do you perceive them?
Chicago - radio voice
New York, Boston, Philadelphia rated for highest for credibility
People
tend to prefer their own accent group
IV.
Interaction Variables -
topic, personality (sex roles), other
Topics
Speech
disturbances increase with embarrassing topic or dislike other
(ums ahs ers)
When confident
of topic, self and other -
faster rate, shorter pauses, louder volume
(perceived as more forceful, active, competent and self-assured)
males fit this
pattern more often
Talk time --
more talk leads to perceptions of more credibility (to a point)
If you talk
80% of the time you will be seen as domineering, outgoing and selfish
If you talk
50% of the time, you will be seen as likeable and warm
If you talk
20% of the time, submissive and unintelligent
Positive feedback increase length of interaction
Psychotic
and neurotic people talk less.
Interruptions
Power
No sex
differences
Persuasion
--
People who are trying to persuade talk louder and faster and are perceived as more credible
many time
females gain credibility by acting “feminine.”
Regulation/Interaction
Management
Raising and falling inflections - end of conversations
Pauses - filled and unfilled, keeping the floor
V.
Cultural differences -
Many vocalic expressions of emotion are cross-cultural
Japanese and
Polish were able to accurately judge American tone.
Biggest differences in expressions of happiness and flirtation.
Japanese and
Polish accents are negatively perceived by Americans,
British positive.
Much of this is changing with new travel patterns (people coming to US)
Activity
Use a letter from the alphabet to
express:
Anger
Fear
Happiness
Jealousy
Love
Nervousness
Pride
Sadness
Satisfaction
Sympathy
Correct identifications in order from most accurate to least:
Anger
Nervousness
Sadness
Happiness
Sympathy
Satisfaction
Love
Fear
Jealousy
Pride