CAS 470: Nonverbal Communication
Spring, 2008
Study Guide #1
Short Version

Pp. 1-2
believability, primary mode of expression for certain topics, reading someone like a book, illusive and ambiguous, packages/clusters

Ch 1
Percentage of social meanings; factual or persuasive messages; emotion, impressions, and relational messages; believability; inconsistent/contradictory messages; visual and vocal channels; definition; message; types of winking and definition, intent; type of nonverbal behavior and receiver attention and interpretation; definition of code; name of each code; proxemics; haptics; chronemics; definition of function; name of functions; immediacy cues; primary emotions; emotion blends; display rules; context; culture and rules; relational context; situation; environment, type of situation; timing

pp. 45-47
define code, define the codes

Pp. 299-301
packages, functional approach, functions

pp. 489-490
how one person’s behavior affects another’s, nonverbal adaptation, reciprocity or convergence; compensation or divergence; immediacy (define and cues), involvement (define and cues)

Ch 53 
types of expectations (predictive, prescriptive), sources of expectations (individuals, culture, relationships, contexts B 4 not 3), expectancy confirming/violating behavior (definition, noticing), violation valence (definition, positive, negative, ambiguous, outcomes from), communicator reward level (definition, outcomes from), violations from rewarding communicators

Ch 55
interpersonal adaptation (definition, relationship to success), 9 principles: (1) biological predisposed to adapt, (2) matching/synchrony under same external influences, (3) approach and avoidance behaviors to manage interplay (examples of each), (4) social pressures to match and reciprocate, (5) reciprocity and compensation, (6) ability to adapt based on personality, behavioral tendencies, and culture, (7) tendency towards matching, reciprocity, and synchrony, (8) a variety of factors influence adaptation, (9) need to examine sets of adaptation behaviors rather than individual acts, interaction position (requirement, expectations, desires) and reciprocity or compensation (discrepancy, valences)

Ch 3
Define research, research questions, and hypotheses, 3 types of research questions, two types of hypotheses, goals – describing, predicting, and explaning, 4 tests of topic importance, definition of systematic, differences between grounded and hypothesis testing approaches, naturalistic setting, control, manipulate, confederate, laboratory experiment, 5 common methods, surveys (open versus closed questions, 2 limitations), coding systems, field notes, diaries (limitations), physiological responses

Ch 2
9 basic skills (response latency, eye gaze, etc.), 4 fundamental dimensions (interaction management, other-orientation, composure, expressiveness, effects of context and expectations.

Ch 35
Define stereotypes, stereotypes and sense making, personalizing, effects on thoughts (what they see during an interaction, behavior (what they do during an interaction) and evaluation (judgments of the conversation), stronger stereotypes (direct/indirect effect)

Ch 41
Sexual orientation and personal/cultural features, guessing sexual orientation, gender differences/similarities in openness and relaxation of posture, direct/indirect orientation in same sex dyads, self touching, eye gaze, gender stereotypes of gays and lesbians, nonverbal behaviors of gays and lesbians compared to stereotypes of straight men and women, findings apply to of groups/individuals

Ch 52
convergence (cues that converge, social approval, power, desire to be understood), divergence (person or group-based), psychology and subjective accommodation, over accommodating

Lectures

Principles: definition of message; importance of nonverbal communication for emotion, impressions, attraction, and dominance; believability; clusters/packages, verbal/nonverbal relationships and comparisons, content/context

Approaches: Four approaches:  structure (codes, problem), meaning (problem), functions (types), physiological (evidence for in facial expressions, blind children, evolution, and development). Problems with meaning and structure approaches. Explain cognitive approach and differences between Interaction Adaptation and Nonverbal Expectation Violation theories? 9 types of expectations, role of rewardingness, problems in expectation violations, define rules (episodes, repertoires, sanctions, context, 4 methods of negotiating), responses to violations (activity). Applications of theories

Methods: goals of research, 4 principles, differences between hypothesis testing and research questions, 4 methods, 5 ways of recording nonverbal behavior, parts of a research reports (see syllabus)

Sending and Receiving Skills: 2 skills, characteristics of good receivers, factors affecting receiving accuracy, characteristics of good senders, factors affecting sending accuracy, 2 elements of nonverbal development in children, adolescents and facial recognition, adult learning, effects of skills

Culture: definition, 4 dimensions of culture and their relationship to nonverbal behaviors, accommodation processes

Gender: 5 principals, cultural explanations, differences in nonverbal behaviors (proxemics – distance, use of space, reaction to crowding; facial expressions – number, hiding emotion, anger, smiling; eye gaze – how they use gaze; touch – amount, same/opposite sex touching; interruptions)