Introduction Lesson #1
I. Definition: all messages other than words that people exchange
1. messages:
symbolic (stands for something else)
intent = intentionally sent or interpreted as intentionally sent (behavior/communication)
2. other than words
3. people exchange: animals, intrapersonal
II. Key Concepts
1. Packages or clusters
2. Role of culture
When to perform
How to perform
What it means
Which cues (cross cultural emotion)
3. Cuing or Stimulating – presence of money makes people act more selfishly, colors (bright)/mood
4. Context – formality
5. Relationship – closeness
6. Channel – touch (implies distance)
III. Importance of nonverbal communication:
1. 60-65% of social meaning
2. primary means of expressing emotion, creating and managing impressions, and communicating messages of attraction and dominance (books also says distance and liking)
3. believable: when verbal/nonverbal contradict adults believe: 1) face, 2) voice, 3) words. Children believe words, and have trouble with sarcasm.
4. use of nonverbal behaviors (illustrators and emblems) while speaking improves comprehension
5. we naturally “think” with our hands – gesturing facilitates thinking
6. American Sign Language
Greeting Activity - say hello and notice the different non-verbal cues